Terms of service

Terms of Service

Paper Pineapple Co. / Mikey's Marketplace

🍍 GOOD PAPER. BRIGHTER DAYS. ☺

Last updated: October 20, 2026

1. Overview

Welcome to Paper Pineapple Co. / Mikey's Marketplace!

Throughout these Terms of Service ("Terms"), the words "we," "us," and "our" refer to Paper Pineapple Co. / Mikey's Marketplace, the operator of this online store.

We offer a curated selection of stationery, journals, stickers, washi tapes, writing accessories, collectibles, blind boxes, mystery bundles, and other merchandise.

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.

By visiting our website, placing an order, or using our services, you agree to these Terms, subject to applicable law. If you do not agree, please discontinue use of our website.

2. General Conditions

You agree to use our website and services only for lawful purposes.

You may not use our website to engage in fraudulent activities, violate intellectual property rights, transmit malicious software, or interfere with the security or operation of our services.

We reserve the right to refuse or cancel orders for legitimate reasons, including suspected fraud, inaccurate information, inventory limitations, or violations of these Terms, subject to applicable law.

3. Products and Availability

We make reasonable efforts to display our products accurately, including descriptions, photographs, colors, dimensions, and pricing.

However, colors and appearances may vary slightly depending on lighting, photography, and individual screen settings.

Product availability is subject to change without notice.

We reserve the right to modify, discontinue, or limit quantities of products at our discretion, subject to applicable law.

4. Pricing and Payments

All prices are displayed in U.S. dollars unless otherwise indicated.

Applicable taxes, shipping charges, and other fees will be displayed during checkout before your purchase is completed.

We reserve the right to correct pricing errors and inaccurate product information.

If a pricing error affects an order you have already placed, we will contact you regarding available options and comply with applicable consumer protection laws.

Payments are processed through Shopify and available third-party payment providers. We do not guarantee the availability of every payment method at all times.

5. Orders and Cancellations

Submitting an order does not guarantee acceptance or fulfillment.

We reserve the right to cancel or limit orders for legitimate reasons, including inventory shortages, payment authorization problems, suspected fraudulent activity, or incorrect pricing.

If we cancel an order after payment has been collected, we will issue the appropriate refund.

Because orders may be processed promptly, requests to modify or cancel an order cannot always be accommodated.

Any cancellation or refund required by applicable law will be honored.

6. Returns, Refunds, and Exchanges

All sales are final, except for damaged, defective, incorrect, materially misdescribed items, or circumstances where a return, refund, or other remedy is required by applicable law.

We do not generally accept returns or exchanges for change of mind, personal preference, or accidental purchases.

For complete details, please refer to our Refund & Return Policy, which forms part of these Terms.

Nothing in these Terms limits rights or remedies that cannot lawfully be excluded.

7. Shipping and Delivery

We currently ship to all 50 U.S. states, including Alaska and Hawaii.

Orders are typically processed within 3–5 business days, excluding weekends and holidays.

Shipping charges are calculated at checkout, and orders may be delivered through USPS, UPS, or other available carriers.

Delivery estimates are not guaranteed unless expressly stated otherwise.

Customers are responsible for providing accurate shipping information.

Please refer to our Shipping Policy for additional details about shipping charges, processing times, tracking, delays, damaged shipments, and missing packages.

We will comply with applicable laws concerning order fulfillment, shipping delays, cancellations, and refunds.

8. Mystery Bundles, Blind Boxes, and Surprise Products

Certain products may be sold as mystery bundles, blind boxes, or surprise assortments.

By purchasing these products, you acknowledge that their contents may vary and that specific designs, characters, colors, or items are not guaranteed unless expressly stated in the product description.

Receiving an unexpected or duplicate item does not, by itself, qualify for a return or exchange.

Products that arrive damaged, defective, incorrectly supplied, or materially different from their descriptions will be handled according to our Refund & Return Policy and applicable law.

9. Third-Party Products and Trademarks

We may offer products manufactured or branded by third parties.

All trademarks, logos, product names, and brand identities remain the property of their respective owners.

Unless expressly stated, the sale of third-party products does not imply sponsorship, endorsement, or affiliation with their manufacturers or trademark owners.

We strive to describe third-party products accurately and do not knowingly misrepresent their authenticity or condition.

10. Intellectual Property

Unless otherwise indicated, original website content, branding, graphics, photographs, written materials, and designs created by Paper Pineapple Co. / Mikey's Marketplace are owned by us or used with appropriate permission.

You may not reproduce, distribute, modify, or commercially exploit our original content without authorization, except as permitted by applicable law.

Third-party intellectual property remains the property of its respective owners.

11. Customer Accounts and Information

If customer accounts are available, you are responsible for maintaining the confidentiality of your account credentials and providing accurate information.

You agree to notify us promptly if you suspect unauthorized access to your account.

Our collection, use, and disclosure of personal information are described in our Privacy Policy.

12. Third-Party Services and Links

Our website may contain links to third-party websites or use services provided by Shopify, payment processors, shipping carriers, and other service providers.

Third-party services may be governed by their own terms and privacy policies.

We are not responsible for the independent content or practices of third-party websites that we do not operate or control, except as required by applicable law.

13. Disclaimer of Warranties

We strive to provide accurate information, quality merchandise, and a reliable shopping experience.

However, to the extent permitted by law, our website and services are provided without guarantees of uninterrupted availability or error-free operation.

Nothing in these Terms excludes or limits warranties, protections, or remedies that cannot legally be waived, including applicable consumer protection rights.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Paper Pineapple Co. / Mikey's Marketplace will not be liable for indirect, incidental, special, or consequential damages arising from use of the website or services where such limitations are legally enforceable.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or restricted.

15. Changes to These Terms

We may update these Terms periodically to reflect changes in our business, services, policies, or applicable legal requirements.

Updated Terms will be posted on our website with a revised effective date.

Changes will apply prospectively as permitted by law and will not improperly alter rights associated with previously completed purchases.

16. Governing Law

These Terms are governed by the applicable laws of the State of California and the United States, without overriding mandatory consumer protection laws or other rights that apply to customers in their jurisdictions.

17. Contact Information

For questions about these Terms, products, or orders, please contact: